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If a recording does not start or a clip does not upload, use these steps.

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A recording does not start

1

Make sure that permissions are on

Open Tellclip Settings. Make sure that Screen Recording access is on.
2

Make sure that the source is available

If Tellclip reports a missing window or screen, select the source again.
3

Make sure that storage is available

If the disk is full, free space before you start another recording.

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The camera or microphone is unavailable

Open Settings and make sure that the related macOS permission is on. Then select the device again. If Tellclip cannot start the selected camera, select another camera. Reopen Tellclip after a macOS permission change.

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A clip does not upload

1

Make sure that sign-in is active

Make sure that Tellclip shows the correct signed-in account.
2

Make sure that the connection is active

Make sure that the Mac has an internet connection.
3

Retry the upload

Reopen the recording from Recent Clips. Then select Share Clip again.
If Tellclip cannot find the uploaded clip, share the local recording as a new clip.

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Transcript processing is pending

Keep Tellclip running. The app processes the transcript on the Mac before the separate transcript upload.