> ## Documentation Index
> Fetch the complete documentation index at: https://tellclip.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact support

> Contact Tellclip support and include the details needed for investigation.

Email Tellclip support at [support@tellclip.com](mailto:support@tellclip.com). You do not need a Tellclip account to send a request.

Tellclip support replies within two business days.

## Include these details

**1. Describe the action**

Tell us what you did before the error occurred.

**2. Include the location**

If the request concerns a clip or web page, include its link or address.

**3. Attach useful images**

Attach screenshots that show the error or unexpected result.

**4. Include the app version**

For a Mac app error, include the Tellclip version from the menu bar.

Do not send passwords, authentication tokens, private keys, or other secrets.

## Slack requests

For a Slack integration error, include the Slack workspace name.

## Privacy and data requests

Send privacy and data requests to [support@tellclip.com](mailto:support@tellclip.com).

## Related pages

* [Recording and upload support](https://tellclip.com/docs/support/recording-and-upload.md)
* [Editing and screenshot support](https://tellclip.com/docs/support/editing-and-screenshots.md)
* [Account and export support](https://tellclip.com/docs/support/account-and-export.md)


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